Terms and Conditions for Schools
Who are we?
Beyond (“we”, “us” or “our”) is a registered charity in England and Wales (charity number: 1179964) committed to improving the mental health and wellbeing of young people across the UK.
Our terms and conditions
What do these terms cover?
These terms and conditions cover your interactions with our online community, a location based directory of qualified, experienced, approved and DBS certified practitioners who specialise in children and young people’s mental health and/or wellbeing. It has been developed to provide educational settings with easy access to information on mental health and/or wellbeing practitioners who can provide immediate support to their students/teachers.
Why should you read our terms and conditions?
Please read our terms and conditions before using the directory. The terms and conditions tell you who we are, how our directory works, how to contact us and what to do if you have an issue or complaint.
Providers
We ensure that all the service providers listed in our directory are accredited or registered with a UK body, where applicable, and insured. In addition, where applicable, providers are bound by their professional body’s ethical rules which include confidentiality and client safety requirements.
Any of our members who charge for their services have agreed to provide a discounted rate for any educational institution who connects with them via our directory.
Our approval process includes background checks, experience checks and approval by our clinical lead.
If you want to find a mental health or wellbeing practitioner in your school’s area, or someone who specialises in the issues your students or teachers need help with, you can search our directory.
To search for a member in your area, enter your full postcode.
Liability
As a provider of the directory, we provide contact information of mental health and/or wellbeing practitioners, who have been approved via our internal approval process. We are not liable for the advice and support given by practitioners listed in the directory.
We are committed to maintaining the highest quality standards across all of the services and providers within the directory and regularly review feedback and membership.
However, while we make every attempt to ensure the accuracy and reliability of the information listed in the directory, Beyond is not liable for any incorrect or incomplete information contained in the directory nor for the quality of service received from any of the practitioners listed in the directory. Nor is Beyond liable for any loss caused as a result of using the services provided by practitioners listed in the directory.
Complaints
Users are able to flag any inaccuracies in the information listed in the directory or make a complaint by selecting the ‘report an issue’ option which appears on every listing or email hello@nowandbeyond.org.uk.
How do we use your personal data?
We will only use your personal data as set out in our privacy policy.
Third-Party Rights
These terms and conditions do not give rise to any rights under the Contracts (Rights of Third Parties) Act 1999.
Governing Laws
These terms and conditions are governed by the laws of England & Wales. Any disputes arising in relation to the directory will be determined before the courts of England & Wales who will have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with these terms and conditions.
Last updated September 2025.