Help and support

If you or someone you know needs help right now please try to talk to a parent, carer or trusted adult.

If talking to an adult is not possible, the following organisations will be able to help.

In an emergency:

If you are in an emergency and there is a risk to life (either your own or another person’s), please call 999 or go to your local A&E

Where to get help:

Text Beyond to 85258 for free, 24/7 text support across the UK. 

Trained volunteers will listen to how you’re feeling and help you think the next step towards feeling better.

Texts are free from EE, O2, Vodafone, 3, Virgin Mobile, BT Mobile, GiffGaff, Tesco Mobile and Telecom Plus. The Beyond Text Messenger service is powered by our trusted partner, Shout and Crisis Text Line.

Call Samaritans 116 123

Samaritans are available day or night, for anyone who’s struggling to cope and who needs someone to listen without judgement or pressure.


Childline 0800 11 11

To help anyone under 19 in the UK with any issue they’re going through. You can talk about anything. Whether it’s something big or small, their trained counsellors are there to support you.


Hopeline UK 0800 068 41 41

A confidential support and advice service for Children and Young People under the age of 35 who are experiencing thoughts of suicide or anyone concerned that a young person could be thinking about suicide.

Text: 07860 039967 • Email:

Opening hours: 9am – midnight every day of the year (Weekends and Bank Holidays included)


Tellmi App

The Tellmi app makes it easy to talk about difficult things and feel better. You can talk anonymously with other people of a similar age and experience and get support. All of the posts and replies are checked before going live so it’s safe. The Tellmi app is free, anonymous & friendly…and it works. Download from the App Store or Google Play

Switchboard 0330 330 0630

We are Switchboard, the LGBT+ Helpline. We are a safe space for anyone to discuss anything, including sexuality, gender identity, sexual health and emotional well-being. We support people to explore the right options for themselves. We aspire to a society where all LGBT+ people are informed and empowered.

Opening Times: 10:00-22:00 every day


National mental health service database:

Hub of Hope

Enables anyone, anywhere to find the nearest source of support for any mental health issue, from depression and anxiety to PTSD and suicidal thoughts.

View the hub

We’re fundraising so schools can bring in urgent, interim mental health provisions.